Privacy Policy

Effective Date: December 29, 2025

At Asarye Paperie + Studio, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website (asarye.com). By using our website, you agree to the terms outlined in this policy.

  1. Information We Collect
    We collect personal information when you place an order, contact us, or interact with our website. This includes:
    – Personal Details: Name, email address, mailing address, and phone number.
    – Payment Information: Payment details provided during checkout (processed securely via third-party services).
    – Order Details: Information about products purchased, shipping addresses, and transaction history.
    – Tracking Data: Information collected through cookies and Google Analytics to understand website usage and improve user experience.
  2. How We Use Your Information
    We use the information collected for the following purposes:
    – To process and fulfill your orders.
    – To provide customer support and respond to inquiries.
    – To send marketing emails or updates (you can unsubscribe at any time).
    – To improve our website and understand customer behavior via analytics.
    – To comply with legal obligations.
  3. Sharing Your Information
    We do not sell your personal information. However, we may share it with trusted third parties to complete your transactions and provide services, including:
    – Payment Processors: PayPal, Stripe, and WooCommerce Payments.
    – Shipping Providers: Canada Post, Purolator, or FedEx.
    – Email Marketing Platforms: Mailchimp, to send updates or newsletters.
    – Analytics Tools: Google Analytics, to track and improve website performance.
    These third parties are responsible for protecting your data according to their privacy policies.
  4. Cookies and Tracking Technologies
    We use cookies to improve your experience on our site, track usage, and deliver relevant ads. You can manage cookie preferences in your browser settings.
  5. Your Rights
    You have the right to:
    – Access, update, or delete your personal information by logging into your account on asarye.com.
    – Contact us directly at hello@asarye.com for further assistance with managing your data.
    – Unsubscribe from marketing emails by clicking the “unsubscribe” link in any email you receive.
  6. Data Retention
    We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
  7. Data Security
    We take reasonable precautions to protect your personal information, including secure servers and encryption where applicable. However, no method of transmission over the internet is 100% secure.
  8. Third-Party Links
    Our website may contain links to third-party websites (e.g., social media platforms or payment gateways). We are not responsible for the privacy practices or content of these sites.
  9. Updates to This Policy
    We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
  10. Contact Us
    For questions or concerns about this policy, please contact us at:
    Email: hello@asarye.com
    Mailing Address: 97 Devonshire Drive, Winnipeg, MB  R2C 4G9

At Asarye Paperie + Studio, we want you to love your wedding stationery. Due to the personalized and custom nature of our products, please note the following:

Eligibility for Returns or Refunds

  • Custom Orders: All custom and semi-custom stationery orders are final sale and not eligible for returns, refunds, or exchanges.
  • Digital Downloads: Digital products and templates are non-refundable once delivered or downloaded.
  • Damaged or Incorrect Items: If your order arrives damaged or you received the wrong items, please contact us within 7 days of delivery with photos of the issue, and we will work to resolve it.

Cancellations

  • Orders can only be canceled prior to the first proof being sent to the customer for their design. Once the first proof is delivered, cancellations are no longer permitted, and the order will proceed as outlined.

Non-Refundable Situations

  • Spelling errors or design issues approved during the proofing process.
  • Delays caused by shipping providers (e.g., Canada Post, FedEx, Purolator).

How to Request a Return or Refund
For eligible cases (e.g., damaged or incorrect items):

  1. Email us at [insert email address] with your order number, photos of the issue, and a detailed explanation.
  2. We will respond within 3 business days to arrange a solution (e.g., replacement, partial refund).

Return Shipping Costs
If a return is required, the buyer is responsible for return shipping costs unless the issue was due to our error.

By using our website (asarye.com) and placing an order, you agree to the following terms:

Ordering Process

All orders must be placed through our website.

  • Proofing is a collaborative process, and it is the client’s responsibility to review and approve all details before production. Once approved, Asarye Paperie + Studio is not liable for errors (e.g., typos, incorrect dates).

 

Production and Shipping Timelines

  • Custom and semi-custom orders require [insert timeframe, e.g., 4-6 weeks] for production after proof approval.
  • Digital products are delivered via email within [insert timeframe, e.g., 2 business days] after purchase.
  • Shipping times are estimated based on the carrier (Canada Post, Purolator, FedEx) and are beyond our control once the package is in transit.

 

Payment Methods
We accept payments via:

  • PayPal
  • Stripe
  • WooCommerce Payments

 

All payments are processed securely, and we do not store your payment details.

 

Intellectual Property
All designs, templates, and content provided by Asarye Paperie + Studio remain our intellectual property. Clients may not reproduce, distribute, or resell these designs without written permission.

 

Liability Disclaimer
We are not responsible for:

  • Variations in color between digital proofs and printed items due to screen settings.
  • Delivery delays caused by shipping carriers or unforeseen events (e.g., postal strikes).
  • Misuse or unauthorized editing of digital products.

 

Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the updated terms.